Your data

Delete your account

Deleting your MQ45 account removes you and everything under it: every connected trading account and its credentials, trades, alerts, chat threads, sessions and settings. It stops any subscription first, and there is no undo.

Delete some of your data — without deleting your account

Delete a single connected trading account and only that account's data goes: its credentials, trades, alerts, statistics and track record. Your MQ45 account, other connected accounts, plan and settings are all kept. Sync for the removed account stops immediately and nothing of it is retained afterwards.

  1. Open MQ45 and go to Settings (or Profile).
  2. Open the account under Connected accounts and choose Delete account.
  3. Type the account's name back to confirm — only that account is removed.

Revoking access works too: change the MT5 investor password or revoke the cTrader grant on Spotware's site, and collection for that account ends.

In the app — the direct way

  1. Open MQ45 and go to Profile.
  2. Tap Delete account and type your sign-in email back to confirm.

The account and everything under it is gone the moment you confirm.

On the web — no app needed

  1. Sign in with your account email (we send a 6-digit code).
  2. Open Settings and choose Delete your account.

Can't sign in anymore?

Email support@mq45.com from the email address on the account and we will delete it for you. Deleting from our side removes exactly the same data.